Welcome to The Nourish Method. By enrolling in this 4-week program, you agree to the following terms:

1. Program Overview

The Nourish Method is a 4-week, dietitian-led coaching program providing personalised nutrition guidance, habit tracking, and professional support for the duration of the program. The program is delivered primarily online and focuses on education, support, and accountability.

2. Scope of Services

The program includes:

• 1x initial 1:1 dietetic consultation (45-60 minutes)
• 1x review 1:1 dietetic consultation (30 minutes)
• An individualised nutrition strategy
• Weekly accountability check-ins
• Habit tracking
• Tailored educational resources
• Ongoing messaging support for the duration of the program
• This program does not replace medical care. You should consult your GP or relevant healthcare provider regarding medical conditions, medications, or concerns.

3. Payment & Refunds

• Payment secures your place in the program intake.
• Payment must be completed by the stated cut-off date (one week prior to program commencement) to secure your place.
• Payments are non-refundable; however, in the case of significant unforeseen circumstances (such as serious illness, medical emergency, or immediate family bereavement), you may submit a written request outlining your situation. Week 1 is non-refundable due to the completion of the initial 1:1 consultation and personalised plan development; up to 50% of the remaining program fee may be refunded prior to the commencement of Week 2, however from Week 3 onwards the program is non-refundable.

4. Confidentiality & Privacy

• All personal information is collected and stored solely for the purpose of delivering this program and is handled in accordance with Australian privacy legislation. Information will not be shared without consent unless required by law.

5. Consultation Scheduling & Timing

• The program runs for four consecutive weeks from the official start date, regardless of when the initial consultation occurs within week one.
• Clients are responsible for booking their initial consultation within the first week of the program.
• Support is available for the full program duration; missed sessions, delayed engagement, or incomplete tasks do not extend the program length or entitle clients to refunds or make-up time.

6. Limitations & Liability

• Results are individual and cannot be guaranteed.
• The program is educational and coaching-focused; it is not a substitute for professional medical advice.
• By enrolling, you acknowledge that participation is voluntary.

7. Communication & Availability

• Messaging support is provided during standard business hours.

• Response times may vary and are not guaranteed to be immediate.

• Support is intended for guidance and accountability, not emergency or urgent medical advice.

8. Program Conduct

• Respectful communication is expected during all interactions.
• The Nourish Method reserves the right to terminate participation if conduct is inappropriate or disruptive.

9. Acceptance

• By submitting payment, you acknowledge that you have read, understood, and agree to these Terms & Conditions.